This course on General Duty Assistant (GDA) provides a comprehensive overview of the responsibilities and duties associated with a GDA position. It covers a range of topics from developing customer service skills to performing essential administrative tasks. Learners will gain an understanding of the fundamentals of effective data management, customer service, and office management. Students will also receive a thorough overview of the duties of their job as a GDA and the procedures associated with it.

This course is designed to equip learners with the knowledge and skills needed to effectively manage general office duties. Learners will have the opportunity to develop skills related to communication, customer service, data management, filing, and problem-solving. The course also introduces learners to the basics of administrative tasks like calculating payroll, purchasing office supplies, and inventory management. Additionally, students will gain a comprehensive overview of health and safety regulations in the workplace.

At the end of this course, learners will be able to confidently utilize the knowledge and skill sets acquired to meet the demands of any General Duty Assistant role. With practice, students should be able to demonstrate exceptional Excel proficiency, demonstrate an awareness and understanding of data security and compliance regulations, as well as provide an outstanding customer service experience to all customers. With the help of this course,